Privacy Policy

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Privacy Policy — Lucido Surface Design

Last updated: 21 September 2026

Lucido Surface Design respects your privacy and is committed to protecting the personal information you provide to us.

Information we collect

When you contact us, request a quote, complete an online enquiry form or submit a form through Facebook or Instagram, we may collect information including your name, phone number, email address, suburb or project location, project details, approximate project size, budget and expected timeframe.

How we use your information

We use this information to respond to enquiries, discuss your project, prepare quotes, provide information about our services, arrange appointments and communicate with you regarding work you have enquired about.

Facebook and Instagram lead forms

If you submit an enquiry through a Facebook or Instagram advertisement, the information you provide may be collected through Meta’s lead-generation services and provided to Lucido Surface Design so that we can respond to your enquiry.

Sharing your information

We do not sell your personal information. Information may be disclosed to service providers where reasonably necessary to operate our business or provide our services, or where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Access, correction and deletion

You may contact us if you would like to access or correct personal information we hold about you, or request deletion where applicable.

Contact us

For privacy-related enquiries, contact:

Lucido Surface Design

Email: accounts@lucidosurfacedesign.com

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